Understanding Journey of Organizational Citizenship Behavior using Keywords Co-occurrence Analysis: Evidences from Literature

Abstract

The paper expounds on the genesis of Attribute, Organisational Citizenship Behaviour in employees. It aims to serve as a ready reckoner for researchers and practitioners by dwelling upon its evolution, antecedents, and consequences. Computerized search from various databases (Web of Science, JSTOR,  and Google Scholar) has been done. Further, high-impact factor journal articles have been added to increase comprehension and authenticity. Keywords co-occurrence analysis has been applied using Sci2 and Gephi software to identify different themes from existing literature. From literature and keywords co-occurrence analysis, the themes of genesis/concept/evolution, measurement/ methodology, antecedents, and consequences of citizenship behaviour along with upcoming areas have been identified. This paper provides a comprehensive overview of discretionary behaviour (Organizational Citizenship Behaviour) for Academicians who are looking forward to working in this domain.